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THE OPPORTUNITY
As a Business Support Specialist, you’ll provide 1st and 2nd level application support to internal business stakeholders across our core business systems. A hands-on role which provides a blend of support across several of our business system implementations.

Key Accountabilities:
  • Work with business units to assist in the resolution of support requests
  • Primary contact/ help desk for systems and process queries
  • Responsible for inputting, updating and maintaining the data integrity of central records
  • Be a “super-user” of the Business Systems with a strong understanding of the relevant operations, procedures and policies to assist all users in their day to day routines as part of the Central Support Unit
  • Provide applications training to business users
  • Contribute to process improvements

TO BE SUCCESSFUL:
Ideally, you’ll have prior systems experience, have excellent attention to detail and be used to
working to deadlines. You’re someone who is pro-active, upbeat, collaborative and enjoys working in a fun, but driven team environment. In addition to:
  • Excellent verbal and written communication skills
  • Understanding of relational databases, data flows, and data analysis
  • Prior experience in application support, systems analysis
  • Working with service desk application and service management environments
 
WHY WORK FOR US?
JCDecaux is a forward-thinking company who truly value their staff. Our strong commitment to positive culture, training and staff retention ensures that staff skills and capabilities are maintained
at the highest levels. Working together as a team, we inspire and motivate each other. We act and think like leaders, always seeking opportunities for improvement.

TO APPLY
Please send you cover letter and resume to: emma.davis@jcdecaux.com

Now what do you want to do?