Privacy Policy

1. IMPORTANT INFORMATION
This Privacy Policy outlines the information handling policies of The JCDecaux Australia Unit Trust ABN 73 619 936 326 and applies both to information collected online and offline. By accessing the website www.jcdecaux.com.au/ or using our services, you agree to be bound by the terms of this Privacy Policy.
We understand that privacy is important to you. We comply with the privacy principles set out in this Privacy Policy, and the National Privacy Principles contained in the Privacy Act 1988, which govern how private sector organisations handle personal information.

2. UNDERSTANDING THIS PRIVACY POLICY
In this Privacy Policy:
(a) ‘you’ and ‘your’ means you, the customer or user of our website;
(b) ‘we’, ‘our’ and ‘us’ means JCDecaux Australia Pty Limited ACN 078 716 793 as Trustee for the JCDecaux Australia Unit Trust ABN 73 619 936 326;
(c) ‘Personal Information’ means information about an individual whose identity is apparent or can be reasonably ascertained from that information (i.e. information that is capable of identifying you); and
(d) ‘Sensitive Information’ means racial, political, religious, philosophical, criminal, medical or sexual information about an individual.

3. COLLECTION OF PERSONAL INFORMATION
We install and maintain street furniture and provide outdoor and transit advertising services. In order to conduct this business and provide these services and manage our customer relationships, we need to collect relevant Personal Information. This may include your name, billing and delivery address, credit card details, email address, contact phone numbers, age, the operating system of your computer, your elected user name and password, driver’s licence number, date of birth and mother’s maiden name.
Generally, all Personal Information is collected directly from you, or with your consent, and our policy is to collect only Personal Information that we need for a particular purpose. We may collect this information either online or over the telephone. If you choose not to supply us with the Personal Information we request, we may be unable to provide you with services. We may also collect Personal Information from publicly available sources, or where we are legally obliged to do so.

4. NO COLLECTION OF SENSITIVE INFORMATION
We do not need to collect Sensitive Information about you in order to provide you with services. If we do collect sensitive information, we will only do so with your consent.

5. USE OF PERSONAL INFORMATION
Personal Information collected about you is only used in order to:
(a) verify your identity;
(b) provide and administer you with the products or services you have requested;
(c) conduct appropriate credit-worthiness checks;
(d) notify you about existing or new products, services or promotions we may offer from time to time; and
(e) provide our customers and potential customers with an up to date and useful website and services.
If at any time you no longer wish to be notified about new products, services or promotions, please let us know by contacting our Privacy Officer whose contact details are set out at 10 below.

6. DISCLOSURE OF PERSONAL INFORMATION
We will not disclose Personal Information to third parties without your consent, except:
(a) to service providers who provide us with services, such as call centre, billing, credit collection, help desk and support services providers;
(b) to credit reporting agencies;
(c) to government, law enforcement and regulatory bodies where this is necessary for us to comply with our legal obligations; and
(d) to parties to whom we sell all or part of our business.
We do not sell, rent or trade personal information to or with third parties.

7. COOKIES AND WEB LOGS
We use cookies and web logs on our website to improve its functionality.
Cookies are a small text file that our web sites may place on your computer, and collect information such as your Internet protocol address, your computer’s operating system, browser type and traffic patterns. Cookies are industry standard, and do not collect Personal Information. You may adjust your Internet browser to disable cookies, or inform you when one is being used. If you choose to disable cookies, you may be unable to access certain areas of our website.
Sometimes our website contains links to other websites for your convenience and information. When you access a website other than www.jcdecaux.com.au/ please understand that we are not responsible for the privacy practices of that site.

8. SECURITY
We take reasonable steps to ensure the security of Personal Information held by us from such risks as loss or unauthorised access, destruction, use, modification or disclosure. Our IT systems are password protected and comply with our security standards, and if personal information is held on paper files, it is stored in locked files. We only permit personal information to be accessed by authorised personnel.
We collect Personal Information online. We use multi-layered encryption methods to transmit your credit card information so that it will not be intercepted or tampered with during transmission. However, you should be aware that the Internet is not a secure environment, and transmission [of other/of all] Personal Information over the Internet is at your own risk.

9. ACCESS AND CORRECTION
You may access to the information we hold about you (although there may be some exceptions to this). If you would like to access your Personal Information, please contact our Privacy Officer (details at point 10 below), who will explain how we will handle your access request, and whether there will be any associated charge.
We will assume (unless you tell us otherwise) that your request for access relates to our current records about you. These current records include Personal Information about you which is included in our databases and in paper files, and which may be used by us on a day to day basis. We may, but are not obliged to, archive any out of date Personal Information.
If you believe that Personal Information about you is not accurate, complete or up to date, please provide our Privacy Officer with your request for correction (contact details are set out at 10 below). We will consider any requests for correction in a timely way.

10. CONTACTING US
If you have any questions or comments about this Privacy Policy, or if you wish to complain about how we have handled Personal Information about you, please contact our Privacy Officer:
(a) by telephone 02 9557 6555; or
(b) by facsimile 02 9557 6982; or
(c) by e-mail privacy@jcdecaux.com.au; or
(d) by letter The Privacy Officer, JCDecaux, Units 2&3, 182-190 Euston Road Alexandria NSW 2015

11. CHANGES TO THIS PRIVACY POLICY
This privacy policy may change from time to time. This policy was last updated on 17th November 2008